Privacy Policy

Last Updated: May 2026

Welcome to Love Communities LLC (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (the “Site”), including any apartment, resident, leasing, or property-related services offered through the Site.

We are committed to protecting your privacy and supporting compliance with applicable housing laws, including the Fair Housing Act and other federal, state, and local fair housing regulations.

By using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information directly from you, automatically through your use of the Site, or from third-party service providers.

Information You Provide Voluntarily

You may provide information when you:

• Submit a contact or guest card form
• Schedule a tour
• Apply for housing
• Submit maintenance requests
• Communicate with leasing or management staff
• Sign up for newsletters or updates
• Use resident portal features

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Employment or income information
• Rental history
• Emergency contact information
• Any other information you voluntarily provide

We only collect information reasonably necessary to provide housing-related services, respond to inquiries, or operate our business.

2. Fair Housing Commitment

We support the principles of the Fair Housing Act and prohibit discrimination in housing-related services based on race, color, religion, sex, disability, familial status, national origin, or any other protected characteristic under applicable law.

Information collected through this Site is not used to unlawfully discriminate against applicants, residents, or visitors.

We are committed to providing equal housing opportunity and maintaining fair and consistent practices across our communities.

3. Automatically Collected Information

When you visit the Site, we may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Website activity and usage data
• Referring website
• Approximate geographic location
• Pages viewed and time spent on pages

We may use cookies, analytics tools, and similar technologies to collect this information.

4. How We Use Information

We may use collected information to:

• Respond to leasing inquiries
• Process rental applications
• Schedule tours and communicate with prospects
• Provide resident services
• Improve website functionality and user experience
• Maintain property and resident communications
• Send updates, marketing, or promotional communications
• Monitor website security and prevent fraud
• Comply with legal and regulatory obligations

5. Artificial Intelligence and Automated Tools

We may use artificial intelligence (“AI”), machine learning tools, or automated technologies to support certain business operations and customer service functions, including:

• Chatbots or virtual leasing assistants
• Website personalization
• Lead management and communication workflows
• Fraud prevention and security monitoring
• Data analysis and operational efficiency

AI tools are intended to assist our staff and improve user experience. Housing-related decisions are not made solely by automated systems without appropriate human review where required by law.

We do not use AI tools to unlawfully discriminate or violate fair housing laws.

Third-party AI or software providers may process limited information on our behalf subject to contractual confidentiality and data protection obligations.

6. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to:

• Remember user preferences
• Analyze website traffic
• Improve website performance
• Measure advertising effectiveness
• Support remarketing campaigns

Third-party providers such as Google, Meta/Facebook, or analytics vendors may also use cookies or tracking technologies in accordance with their own privacy policies.

You may modify your browser settings to disable cookies, though portions of the Site may not function properly.

7. Sharing of Information

We do not sell personal information.

We may share information with:

• Property management software providers
• Leasing and screening vendors
• Payment processors
• Marketing and analytics providers
• Maintenance or operational service providers
• Legal, regulatory, or governmental authorities when required

Information may also be disclosed in connection with a merger, acquisition, financing, or sale of company assets.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

9. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Access information we hold about you
• Request corrections
• Request deletion of certain information
• Opt out of marketing communications
• Limit certain data uses where legally applicable

To exercise these rights, contact us using the information below.

10. Third-Party Links

This Site may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third-party services.

11. Children’s Privacy

This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact:

Love Communities
[email protected]

Equal Housing Opportunity
Love Communities is committed to Equal Housing Opportunity and compliance with all applicable fair housing laws.